Privacy policy

Who we are

Sterk Company Ltd is a welding and metal fabrication business based in Rotherham. We are the controller of the personal information described in this policy.

Sterk Company Ltd, 442 Wortley Road, Rotherham, S61 1JP. Phone 07402 226056. Email sterkcompanyltd@gmail.com.

What we collect

We collect only what you choose to give us, and what is needed to run the website.

• Enquiry form: your first and last name, phone number, email address, the postcode of the job, the type of work, a description of the job, whether it is an emergency, and when you would like to start.
• Phone, email and WhatsApp: your contact details and anything you tell us about the job.
• Website use: the site is hosted by Wix, which may use cookies and similar technologies to run the site and, where enabled, to measure how it is used (for example pages visited and the device and browser used).

How we use it

We use your information to reply to your enquiry, discuss and quote for the work, carry out and invoice the work, and keep our business records. We do not sell your information and we do not use it for automated decision-making.

Our legal basis

• Taking steps at your request before a contract: replying to your enquiry and preparing a quote.
• Our legitimate interests in running and improving our business and keeping the website secure.
• Legal obligations, such as keeping accounting records.

Who we share it with

We share information only with the providers we need to run the website and the business:

• Wix.com, which hosts this website and stores form submissions and contact records on our behalf, and sends us a notification email when you submit the form.
• WhatsApp (Meta), only if you use the WhatsApp chat button on this website; WhatsApp’s own privacy policy applies to that conversation.
• Our professional advisers and authorities where the law requires it.

Some of these providers may process information outside the UK. We rely on the safeguards that those providers put in place.

How long we keep it

We keep your enquiry details for as long as we need them to deal with your enquiry and any work that follows, and for as long as the law requires us to keep business records. You can ask us to delete your details sooner, and we will do so unless we are required to keep them.

Your rights

Under UK data protection law you can ask us for a copy of the personal information we hold about you, ask us to correct it, ask us to delete or restrict its use, object to our use of it, and ask for it in a portable format. To use any of these rights, contact us using the details above.

Complaints

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk, 0303 123 1113).

Cookies

Cookies are small files a website stores in your browser. This website is hosted on Wix, which uses cookies and similar technologies that are needed to run the site and, where enabled, to measure its use. You can control or delete cookies in your browser settings; blocking some cookies may affect how the site works.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed. This version was last updated on 8 November 2026.